Intelligent Ticket Response Automation
Classify Support Tickets
Automate Intelligent Responses
More Money
More Problems
Your product is a hit and your phones are ringing off the hook with questions about billing, shipping, technical support – you name it. Now you need to process tons of inbound communications across multiple languages, and you need to do it quickly.
You could knock down some office walls or take over that conference room to make space for all the new support agents you'll need to bring in. With hiring, onboarding, and training – those folks could be up and running in about two months.
Or, in about two weeks (or less) you could deploy our intelligent and automated ticket response technology to make the 10 support agents you have today, perform like 40 superstars tomorrow.
Simply put, our solution automatically classifies the ticket and completes the request or issue identified through a series of AI and machine learning defined and automated steps.
Our intelligent ticket response automation can be designed for any specific need, can be easily integrated with any system, and has humans embedded in the process for quality control confidence.
Intelligent Ticket Response Automation - Simplified
The Benefits of Intelligent Ticket Response Automation
- It’s easy to deploy! Don’t plan on devoting your 9-5 getting it up and working
- It’s fast to deploy! Most projects are running within two weeks!
- Its impact is immediate! Track progress, ROI, and improvements from Day 1.
- It’s a force multiplier! No need to hire more people when you can supercharge the ones you already have.
- It’s scalable! Have a busy season coming up? Our solution handles spikes in volume with ease.
Who Is Intelligent Ticket Response Automation Right For?
- Customer Support and Customer Care
- Internal Service Desks
- Helpdesks
- Tech Support
- Contact Centers